Outreach Support Worker

Key Role 

✔ EnhanceAble Living Support Workers provide high quality assistance to disabled people in their own homes. They ensure that all their work is responsive to each individual’s needs and that they are professional and act in accordance with EnhanceAble’s philosophy at all times. 

Service User Centred Responsibilities 

● To develop strong professional relationships with service users to enable you to meet their individual needs, particularly including the following: gender, age, cultural needs, and personal interests. 

● To monitor service user’s needs and to judge how effectively they are being met on an ongoing basis. 

● To liaise with other professionals and agencies as appropriate for the well being of the service users, including participation in case conferences, care planning and reviews, providing written reports as required. 

● To provide ongoing support to EnhanceAble service users.

● To maintain contact with families or carers of service users where appropriate and in line with the organisation’s philosophy of confidentiality, respect and service user consultation. 

● To maintain accurate and comprehensive records relating to service users (including care plans), upholding the principles of good record keeping. 

● To provide all personal care in line with risk assessments and with dignity and respect. 

Education and Skills Development 

● To encourage and support service users in their individual aims, with particular regard to educational, leisure and skills development opportunities. 

● To support service users in finding new opportunities and accessing them. 

● To undertake skills development work with individuals as they and their Support Plan requires.

Team Responsibilities 

● To work as part of a team providing input and support to promote an effective and efficient service, responsive to service users. 

● To liaise with the rest of the team with regards to people’s changing needs and wishes 

● To attend and contribute to staff meetings. 

● To attend regular supervision 

● To carry out all duties in accordance with the organisation’s policies and practices, particularly regarding Health and Safety at Work, Safeguarding and Equal Opportunities. 

● To recognise the limitations of your own skills and knowledge and to involve others with more expertise as appropriate. 


● To work with your manager to identify your training needs, and participate in training courses to meet the individual, team, organisation and national objectives. 

● To participate in training and induction of staff. 


● To attend work promptly, reliably and fit to perform all necessary tasks.

● To provide personal care to service users. This will include providing assistance in the toilet, bathroom and bedroom. 

● To follow risk assessments in the above work. 

● To assist service users at meal times as required; this will include giving one to one support whilst eating, support in choosing and support in cooking foods. 

● To carry out administrative duties as determined by the post, including maintaining accurate and comprehensive records. 

● To advise managers of any outstanding equipment or maintenance requirements within any person’s home. 

● To work shifts including evenings, weekends and sleep-in duties. 

£11.05 – £12.50 per hour

If you would like to apply for this position, please click on the link below to download our application form. Once completed, please send together with an up-to-date CV to ann.wilson@enhanceable.org. Please confirm the job title you are applying for in the subject line.
If you have any questions or would like to discuss the role further please email us or contact the office on 0208 547 3014.